Job Description
3-5 years of experience providing application support in an enterprise environment. Experience using ITSM tools to manage, track, and resolve support tickets. Strong working knowledge of SharePoint site administration, including: Permissions and access management (users, groups, inheritance), Site configuration, document libraries, and content structures, and Support of collaboration and document management features. Experience supporting SharePoint migrations, deployments, or organization wide implementations, including post deployment stabilization and issue remediation. Experience performing incident triage, analysis, and resolution in a production environment. Ref#5202