5+ years of Business Analyst experience in large, complex enterprise environments. 5+ years Demonstrated ability to gather, document, and validate business and technical requirements (BRD, FRD, NFR, user stories). 5+ years Proficiency in BA toolsets such as Jira, Azure DevOps, Confluence, and process modelling tools (e.g., Visio). 5+ years Strong skills in process mapping, workflow modelling, and producing current state and future state diagrams. Understanding of SDLC and Agile delivery methodologies, including participation in sprints, backlog refinement, and stand ups. Ref#5229