Job Description
Support technology-based projects that enhance the customer experience. This position will work closely with Operations team to support the timely delivery and handover of new solutions and services into regular operations. Assist with operational reviews and assessments of business processes related to various facets of parking operations and recommend continuous improvement measures to ensure efficiency in workflow and its resources. Support departmental projects and programs by reviewing current strategies and processes, undertaking research on best practices, performing qualitative and quantitative analysis, providing recommendations, collecting, and interpreting data and identifying and assessing the pros and cons of possible strategies for implementation. Conduct field investigations and audits of parking technology; prepare reports, coordinate with stakeholders, issue internal and external work instructions tied with parking equipment or technology’s Growth and Strategy, Operations, Marketing and Finance teams to ensure collaboration in the execution of operating plans. Ref#5263
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